MOST ORDERS SHIP FROM OUR WAREHOUSE WITHIN 24 HOURS FROM TIME OF ORDER. ORDERS PLACED ON SATURDAY AND SUNDAY WILL SHIP ON THE FOLLOWING MONDAY. ORDERS PLACED ON NATIONAL HOLIDAYS WILL SHIP THE DAY AFTER THE HOLIDAY OR ON THE FOLLOWING MONDAY IF THE ORDER IS PLACED ON FRIDAY.
EXPRESS ORDERS CAN BE EXPEDITED IF YOU CALL OUR OFFICE 800-582-7009. WE CANNOT GUARANTY THAT OVERNIGHT ORDERS WILL SHIP ON THE DATE OF ORDER PLACEMENT.
Carrier fees charged to receiver. Please note that an international carrier may charge the receiver of an international shipment a customs brokerage fee and the local government may charge duty for all imported products.
Free U.S. Continental Ground Shipping
We offer Free UPS Ground Shipping in the continental USA for all orders in excess of $100.00, delivered in the continental USA, not including Hawaii, Alaska or all other USA protectorates or territories. Akces Media LLC. reserves the right to select the carrier for this service.
Free UPS Ground Shipping is delivered in 3 to 10 days from date of order.
USPS Priority 3 Day
The delivery time will vary from 1-4 days for this domestic service determined by the destination location and includes our order processing time of 24 hours. Upper east coast states will typically have 1-2 days delivery time. The further you are located from Connecticut the more likely the deliver will take 4 days. USPS will deliver to mailboxes on Saturday.
USPS Priority 1 Day
This domestic service is USPS EXPRESS and delivery is typically within 2 days from date of order as our order processing is 24 hours. If you desire expedited order processing please call 800-582-7009. USPS will deliver to mailboxes on Saturday.
USPS Priority Canada
This shipping service is for all customers located in Canada. Shipping is with the US Postal Service Priority Mail, and typical time in transit could range from 3 to 7 days, depending on the customer’s relative distance from Connecticut.
NOTE: This service is not offered if you are ordering any of our background papers or Muslin backdrops. All background papers and Muslins must be shipped with UPS, and we offer three UPS options as shown below. Please note that UPS charges the receiver a customs brokerage fee, and the Canadian government charges duty for all imported background products.
USPS Priority Hawaii, Alaska, Puerto Rico and Virgin Islands
This shipping service is for all customers located in Hawaii, Alaska, Puerto Rico, Virgin Islands and all other US territories. Shipping is with the US Postal Service and typical time in transit could range from 5 to 10 days, depending on the customer’s relative distance from Connecticut.
Typical time in transit could range from 1 to 6 days. All states east of the Mississippi River with the exception of Louisiana will have time in transit of 3 business days or less. The day of order placement and weekend days are not counted. Tracking is always provided.
UPS 3 Day Select
Guaranteed 3-day service to any location in the continental USA. The day of order placement and weekend days are not counted. Tracking is always provided.
UPS 2nd Day Air
Guaranteed 2-day service to any location in the continental USA. The day of order placement and weekend days are not counted. Tracking is always provided.
UPS Next Day Air
We can provide this very expensive option (estimate about 2x 2 Day Air cost), but this service requires customers to call in their order at 800-582-7009, or (from outside the USA) 203-744-7909.
Select Products Shipped Worldwide with Shipping Cost Included
A growing selection of ALZO products are offered for worldwide shipping via the Postal Service. The sale price includes a flat fee for shipping, regardless of destination address. Products with included worldwide shipping display the option in a drop-down menu.
Get a Postal Service Shipping Quotation
For parcels under 5 kilos, get a postal service shipping cost quote from ALZO. We ship via the U.S. Postal Service Priority to a large number of countries, and we accept payments with either PayPal or a wire transfer. We do not accept credit card payments issued by banks other than those in the USA or Canada.
We recommend this option for small orders and packages under 6 pounds.
International Shipping and ALZO Product Warranty
We do not pay for the shipping of warranty repair items or for the return of products. We include insurance for all international shipments. We do not refund payments for items lost in shipping or received damaged until we receive compensation from the shipper.