CUSTOMER SUPPORT
|
|
FREE GROUND SHIPPING IN CONTINENTAL USA |
|
SHIPPING OPTIONS |
INTERNATIONAL SHIPPING |
|
Ordering |
Security Policy |
FAQ |
Warranty/Returns |
|
Assembly
Guides | Contact Us |
Replacement Bulbs |
|
PRODUCT PHOTOGRAPHY SERVICES |
LIGHTING REPAIR SERVICE |
|
Who's Buying
ALZO Products |
Customer Testimonials |
|
If you need additional assistance, or have
any questions about our products and services, please do not hesitate to
contact us toll-free @: 800-582-7009.
We are professional photographers and we
will answer any of your photography questions. Since 1998 we have been a
manufacturer and direct seller of Digital Photography studio equipment, and
video production equipment.
We will gladly provide a special discounted
quote for a custom studio kit not shown on our web sites.
|
Member of BBB reliability
program since 2003 |
| |
ALZO Digital®
brand of "Cool Lites"
All of our Digital Photography Products are high quality professional
photography studio equipment. The ALZO Digital® brand of "cool lites" and accessories are manufactured exclusively by Akces
Media LLC. The ALZO Digital® trade mark is the sole property of Akces
Media LLC and can not be replicated without the prior written acceptance of
Akces Media LLC
|
 |
In addition to our high quality ALZO Digital® brand, we sell
a product line of video production equipment at
alzovideo.com.
In addition, we sell only trusted high quality brands. Most of the flash
lighting kits are manufactured by
PHOTOGENIC and
SMITH-VICTOR, US companies with a long history of producing
quality professional photography equipment. Our other manufactures include
NISSIN, BOGEN, FUJI, ZEIKOS, KALT, Superior
Specialties and more.
|
 |
|
 |
The best
Customer Support in the industry |
We support all of our products with free
telephone assistance.
Our Exclusive
SUPERIOR STUDIO SUPPORT
If you are having difficulty getting the perfect image with any of our
equipment, we will set up an equivalent configuration in our studio and
solve your problem and email you the solution, including images of the
equipment used. If your problem is related to a digital camera issue with
a camera that was not purchased from us, we will attempt to help you and
may recommend a camera upgrade.
|
|
Customer Testimonials |
|
|
Satisfaction Guaranty, Warranty and
Product Return Policy |
If you are not totally satisfied with
your purchase you can return it for a full refund (exclusive of shipping)
within 30 days of purchase date.
With the exception of bulbs, all
of our products are warranted to be free of
manufacturing defects for a period of one year from date of purchase.
|
|
More information on warranty |
|
|
|
Our
Shipping Policy |
Typical Order
Processing Time
Ground shipping = 2 - 4
business days
Express shipping = Same day if ordered before 12:00 noon EST,
otherwise next day
Our shipping charges include a nominal
handling fee. All of our ALZO products are shipped directly from our
warehouse in Connecticut. Most of our Photogenic products are shipped
factory direct. Our background paper products are shipped from different
warehouses located on the east and west coast.
Shipping to Hawaii, Puerto Rico, US Virgin Islands.
|
|
More information on ordering |
| |
CONTACT US
|
| |
 |
E-mail |
csupport@alzodigital.com |
| |
|
|
|
| |
|
Phone |
203
744-7909 |
| |
|
|
800 582-7009
Monday - Friday 9:00am - 5:00pm EST. |
| |
|
|
|
| |
|
Fax |
866-506-7519 |
| |
|
|
|
| |
|
To send us "Snail Mail"
PO's, checks, packages |
Akces Media LLC
32 Stony Hill Road Ste. E
Bethel, CT 06801
USA |
|
|
