ALZO Digital Photography Equipment, Bethel, CT
Akces Media, LLC is a BBB Accredited Business. Click for the BBB Business Review of this Photographic Equipment & Supplies - Retail in Bethel CT     
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CUSTOMER SUPPORT


FREE GROUND SHIPPING IN CONTINENTAL USA

SHIPPING OPTIONS  |  INTERNATIONAL SHIPPING

 Ordering  |  Privacy Policy  |  FAQ  |  Warranty/Returns

Assembly Guides  |  Contact Us  |  Replacement Bulbs

PRODUCT PHOTOGRAPHY SERVICES | LIGHTING REPAIR SERVICE

Who's Buying ALZO Products  |  Customer Testimonials


If you need additional assistance, or have any questions about our products and services, please do not hesitate to contact us toll-free @: 800-582-7009.

 

We are professional photographers and we will answer any of your photography questions. Since 1998 we have been a manufacturer and direct seller of Digital Photography studio equipment, and video production equipment.

 

We will gladly provide a special discounted quote for a custom studio kit not shown on our web sites.

Akces Media, LLC is a BBB Accredited Business. Click for the BBB Business Review of this Photographic Equipment & Supplies - Retail in Bethel CT


Member of BBB reliability
program since 2003

 

 ALZO Digital® brand of "Cool Lites"
All of our Digital Photography Products are high quality professional photography studio equipment. The ALZO Digital® brand of "cool lites" and accessories are manufactured exclusively by Akces Media LLC. The ALZO Digital® trade mark is the sole property of Akces Media LLC and can not be replicated without the prior written acceptance of Akces Media LLC

In addition to our high quality ALZO Digital® brand, we sell a product line of video production equipment at alzovideo.com.

 

In addition, we sell only trusted high quality brands. Most of the flash lighting kits are manufactured by PHOTOGENIC and SMITH-VICTOR, US companies with a long history of producing quality professional photography equipment. Our other manufactures include NISSIN, BOGEN, FUJI, ZEIKOS,  KALT, Superior Specialties and more.


The best Customer Support in the industry

We support all of our products with free telephone assistance. 

Our Exclusive
         SUPERIOR STUDIO SUPPORT

If you are having difficulty getting the perfect image with any of our equipment, we will set up an equivalent configuration in our studio and solve your problem and email you the solution, including images of the equipment used. If your problem is related to a digital camera issue with a camera that was not purchased from us, we will attempt to help you and may recommend a camera upgrade.

Customer Testimonials

Satisfaction Guaranty, Warranty and Product Return Policy

If you are not totally satisfied with your purchase you can return it for a full refund (exclusive of shipping) within 30 days of purchase date.

 

With the exception of bulbs, all of our products are warranted to be free of manufacturing defects for a period of one year from date of purchase. 

More information on warranty

Our Shipping Policy

Typical Order Processing Time
Ground shipping = 2 - 4 business days
Express shipping = Same day if ordered before 12:00 noon EST,
                               otherwise next day

 

Our shipping charges include a nominal handling fee. All of our ALZO products are shipped directly from our warehouse in Connecticut. Most of our Photogenic products are shipped factory direct. Our background paper products are shipped from different warehouses located on the east and west coast. 
Shipping to Hawaii, Puerto Rico, US Virgin Islands.

More information on ordering

 

CONTACT US


  E-mail csupport@alzodigital.com
       
  Phone 203 744-7909
      800 582-7009
Monday - Friday  9:00am - 5:00pm EST.
       
  Fax 866-506-7519
       
  To send us "Snail Mail"
 PO's, checks, packages
Akces Media LLC
32 Stony Hill Road Ste. E
Bethel, CT 06801

USA
ALZO DIGITAL ACCEPTS
visa.gif (516 bytes) credit-card.gif (1162 bytes) amex.gif (2638 bytes) Acceptance Mark Akces Media, LLC is a BBB Accredited Business. Click for the BBB Business Review of this Photographic Equipment & Supplies - Retail in Bethel CT
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